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The essential AI conversion agent for your site
ShopinZen engages up to 35% more of your visitors. Respond immediately, in their language, based on your content.
They have already integratedShopinZen
Measured Outcomes
A business impact,
not a marketing promise.
Our customers measure the direct contribution of ShopinZen to their revenue, engaged traffic, bounce reduction, and total availability.
additional engaged traffic
Where a form captures less than 2% of visitors, ShopinZen engages up to a third of traffic in a qualified exchange.
bounce rate
By providing an immediate response to key questions, the agent retains visitors who would otherwise have gone to the competition.
100% response to your customers
Your AI agent instantly answers all questions, day or night, in multiple languages, without ever leaving a visitor unanswered.
The conversational platform
Much more than a chatbot.
A platform designed for business.
ShopinZen relies on the best generative AI to engage between 5% and 35% of your site traffic, provide immediate responses and report the signals that matter to your teams.
The collaborative platform
Everything you need to control your AI Chat, in one place.
A single console to maintain, measure, alert and evolve your chatbot.
Live Chats
All conversations with your AI Chat can be viewed on the platform, filtered and exported.
Usage Statistics
Monitor your agent’s engagement rates, conversion rates and key performance indicators in real time.
Data analytics
Identify the major trends that emerge from thousands of conversations and the real needs of your visitors.
SEO & GEO Brick
Identify the articles to produce to improve your natural referencing and your visibility in generative AI.
Hot lead alerts
Your salespeople receive an email as soon as a qualified lead is identified, with all the context of the conversation.
Quick Edit
Inform your customers of your news in a few seconds without redeployment: product releases, trade shows, webinars, etc.
An AI assistant in your image
An agent who talks like your business.
Your assistant doesn't speculate about what he doesn't know. It learns your content, your products, your processes and responds with the voice of your brand, in the language of your customers.
The best generative AI
We orchestrate the most efficient models on the market to guarantee accurate, fluid and up-to-date answers.
Learning your content
The agent is fed with your catalogs, FAQs, articles and product sheets, for personalized responses that reflect your expertise.
Multilingual deployment
Deploy the same agent in as many languages as necessary, without duplicating content or settings.
Customer cases
A conversational agent adapted to each issue.
Showcase
Make your institutional site interactive and engaging. Help your visitors quickly find the information they are looking for.
- Guided navigation through your services
- Prospect qualification
- Answers to frequently asked questions
E-commerce
Guide your buyers through their purchasing journey, from product discovery to order finalization.
- Personalized product recommendations
- Assistance for the finalization of purchases
- Instant Product Responses
Customer service
Provide your customers with 24/7 support that can resolve common requests and escalate intelligently.
- Instant answers to current questions
- Intelligent escalation to a human agent
- Order tracking and after-sales
Marketing & leads
Capture and qualify your leads in real time, synchronize with your CRM and feed your funnel automatically.
- Leads qualification in real time
- Business alerts with context
- Native integration with your CRM
A solution designed for business
Sovereign hosting, dedicated support, controlled customization.
Sovereign Hosting
Our Enterprise solutions can be hosted on our private infrastructure and/or in France, to meet your confidentiality requirements.
Configurable graphic charter
Adapt the appearance of your AI Chat in real time from the platform, to the rhythm of your events and campaigns.
Service and quality assurance
Our team supports you in the quality assurance process of your AI Chat, for controlled deployment, from POC to production.
Ready to take action?
Let’s discuss your AI agent project.
A ShopinZen expert supports you from scoping to deployment. Personalized demo in 30 minutes, without obligation.
Response within 24 working hours - French company